LSG Sky Chefs-Brahim’s operating site at the Kuala Lumpur International Airport in Malaysia serves over 40,000 meals to more than 220 aircraft every day. LSG Sky Chefs-Brahim caters for multiple aircraft types requiring different service carts and other equipment, and numerous menu options. Dynamic flight schedules, and frequent last-minute aircraft, gate and passenger changes together create a highly complex operational environment.
Searching for a flexible planning system that could adapt to its complex rules and dynamic mode of operations, LSG Sky Chefs-Brahim selected Quintiq to provide an Advanced Planning and Scheduling solution to optimize its ramp operations, production and equipment processes. Within six months, LSG Sky Chefs-Brahim achieved its goal of improving operational efficiency and capacity utilization, with a full return on investment achieved through significant reductions in vehicles and labor costs.
We visited LSG Sky Chefs-Brahim’s operation recently to find out how things have changed since they implemented Quintiq’s planning & scheduling solution. We took two days’ worth of video footage, and put all the best bits into this three-minute video. It includes an interview with Pieter Harting, LSG Sky Chefs-Brahim General Manager.
Watch LSG Sky Chefs-Brahim’s Quintiq testimonial now.
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